We’d love to hear from you!
Whether you have a question about our products, need assistance, or just want to say hello, We’re here for you. Feel free to reach out, and we’ll get back to you as soon as possible.
Thank you for supporting Daughters of Jerusalem!
Shipping & Return Policy
Shipping Policy
Production & Shipping Timeline
Most of our items are made to order and generally take 3-5 business days to ship.
Shipping Cost & Delivery Timeframe
Australia
AusPost Standard - from A$10.95 (2-8 business days)
AusPost Express - from A$14.45 (1-4 business days)
Return Policy
At Daughters of Jerusalem, we strive to ensure the highest quality in all our products. However, we kindly ask you to review our return policy carefully:
No Returns for Change of Mind
All sales are final, and we do not accept returns or exchanges due to a change of mind.
Returns for Damaged Items
If your item arrives damaged, you may request a return within 24 hours of receiving the product. To initiate the process:
— Contact us immediately with your order details.
— Provide clear photos of the damaged item and packaging.
Eligibility for Return
— The product must be unused and in its original condition.
— The damage must be verified as a manufacturing or shipping fault
By placing an order with us, you agree to these terms. Thank you for your understanding and support!